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Customer Security Tips

Staying safe and secure

Banking should always be as safe as possible. We use the latest online security measures to protect your money and your data online but htere are also things you must do to prevent fraud.

Top Tips to protect yourself online

Remember that we will never ask for your Internet Banking passowrd, login details or PIN. If you receive any request for this information report it.

Report it

Don't use a password that can be easily guesses and never use the same password for Internet banking that you use for other websites.

Create a secure password

Limit the amount of personal information you share about youself online to reduce the risk of identify theft and fraud.

Protecting your personal information online

Always update your computer, tablet and smartphone's operating system and web browser software. Always use anti-virus software to protec​t your devices.

Protecting your device

How we protect you

We use cutting-edge technologies to make sure you're safe. These Include:

  • State of the art fraud detection systems
  • Secure log-on and automatic log-off
  • Extra checks when you set up a payment

Learn more about how we keep you safe